Microsoft’s Windows Update has been automatically updating Windows 7 and Windows 8 computers to Windows 10. This update often occurs at night, without the user’s knowledge or prompting. While some users may welcome the update, others are discovering that their desktop and color label printers no longer work. This is interfering with label production and causing a lot of grief for businesses that count on their peripherals every day.
If this has not happened to you yet, we recommend using the free Never 10 utility to prevent your computer from automatically upgrading itself to Windows 10.
If this happens to you and your color label printer or other devices no longer work under Windows 10, there are several approaches you can take:
- Reverse the update
- Download and install Windows 10 drivers for your color label printer or device (if available)
- Running your color label printer in Windows 7 or Windows 8.1 compatibility mode
How to Reverse the Windows 10 Upgrade
According to Microsoft, you can reverse the Windows 10 update if you act within 30 days of the upgrade. We can’t imagine living without a color label printer for more than a day or two, so we’re hopeful that you’re reading this in time to reverse the upgrade if desired.
Go to Settings > Update & Security > Recovery and then choose Go Back to Windows 7 or Go Back to Windows 8.1, depending on your previous operating system.
How to Install Windows 10 Drivers for Your Color Label Printer
Some of the color label printer manufacturers, like Afinia Label, have released updated printer drivers for Windows 10.
Below is the download link for the Afinia L801 Windows 10 printer driver software.
Download the Afinia L801 Windows 10 printer driver here.
To upgrade the Afinia L801 Windows 10 driver, you must first uninstall the old Windows driver, using the Afinia uninstall tool. From there, install the new driver by running the new Windows 10 install tool – as per link above. (once you run the new install utility from the above link, the Afinia driver installation tool will automatically install the new drivers and setup the printer software)
Once you’ve downloaded the Windows 10 printer driver to your computer, go to Start > Control Panel > Hardware and Sound > Printers. Find your color label printer in the list of printers and select it. Click on Run as Administrator > Properties > Advanced > New Driver.
This will load the Add Printer Driver Wizard which will then guide you through the process of updating your printer drivers for Windows 10.
Quick Links for Windows 10 Color Label Printers Drivers
| Primera inkjet color label printers: Windows 10 drivers
·        LX400 ·        LX500/LX500c ·        LX810 ·        LX900 ·        LX2000 |
Epson inkjet color label printers: Windows 10 drivers
·        TM-C3500 ·        TM-C7500 ·        TM-C7500G ·        GP-C831 |