Here at DuraFast Label Company, we’ve been excited about the Epson TM-C7500GE (graphics edition) since we first heard whispers of its arrival. We’ve been awaiting its debut and actively promoting this color label printer package to our customers. Being on the front lines, we have had the pleasure of meeting some of the earliest customers.
One of the first customers to take delivery of the Epson TM-C7500GE in North America is Jimmy DeLargy, one of the principals at DeLargy’s Print Solutions. Here’s his story — and why the Epson TM-C7500GE is such a great fit for his office supply and printing business.
Jimmy attended a trade show two weeks ago where he saw the Epson TM-C7500GE printer in action and spoke to Kenneth Pawlowski from Epson America. He told Ken he wanted a solution that would enable them to print labels quickly and deliver them to their customers on demand.
Ken immediately called Basat Khalifa at DuraFast and explained the opportunity. Shortly afterward, Basat called Jimmy to better understand his business requirements and find out more about what he wanted to do with a digital label printer. At this point, Jimmy had already done his homework on the Epson TM-C7500GE color label printer. He knew it was a good fit for his business and had begun shopping around for the best deal. He had already received some very competitive quotes from other Epson resellers.
If you’ve been following DuraFast Label Company for any length of time, you likely know what Jimmy didn’t yet know: We’re not your typical printer reseller. Basat explained to Jimmy how DuraFast differs from traditional hardware resellers. In addition to selling printers, such as the Epson TM-C7500GE, we also stock all of the supplies needed, like inks and a very large selection of blank labels. These labels are engineered specifically for the inks and technologies used by the various label printers we sell. Basat also explained that these labels can be ordered as needed with no minimum orders (unlike with other companies that require ordering label rolls by the carton). With DuraFast Label Company, Jimmy can order a variety of different label sizes as needed without any minimum order requirements.
Basat also pointed out that since the Epson TM-C7500GE has an extremely low ink cost, he can be very competitive when offering different labels for resale to his customers.
After doing his due-diligence, Jimmy called DuraFast Label Company on November 11th to place an order for the Epson TM-C7500GE. He was hoping to get it quickly so that he could print a portion of an existing print job with it.
Unfortunately, Epson had some delays, and the Epson TM-C7500GE printer was not yet available in Jimmy’s particular market. However, as mentioned earlier, DuraFast Label Company is not your typical hardware reseller. Basat realized that some of these printers were already in transit to his office — and that it might be possible to get one of them allocated to Jimmy so that he could meet his delivery schedule.
It was possible! We shipped Jimmy’s printer on November 14th and he received it on Friday, November 18th.
Once UPS arrived, they opened the box and called Basat to get some help setting it up. Basat spent about an hour on the phone with Beth (Jimmy’s wife), walking her through the basics of how to install the printer drivers on her Windows based laptop that was connected using the USB cable that came with the printer, install four very large 340ml (CMYK) ink cartridges and prime the print head, and, how to install the new 3” x 1” high gloss label rolls that we shipped with the printer. Finally, Basat told her how to set up the label profile for the 3 x 1 die-cut label so that they could print their first job. One more step, before sending the print job, he helped her set up the label rewinder so that the printed labels would be rewound onto rolls, which they would later give to their customer.
After setting up the printer, Beth was able to print 5,000 3″ x 1″ high gloss labels for their client in very little time due to its fast (close to 60 feet per minute) print speed. Beth said that this was one of the easiest print jobs she had ever done.
Secondly, since the Epson TM-C7500GE never needs a print head replacement like many of the competing printers, it’s very easy to maintain and use. If there is any hardware failure issue, they are just a phone call away from the Epson onsite service which comes with this printer. So, no worries at all.
Now that DeLargy’s Print Solutions has its Epson TM-C7500GE set up and in operation, the possibilities for their customers are virtually unlimited. They can quickly produce beautiful, full color, high resolution labels for their customers on demand. Even large orders, such as the 5,000 labels Beth was able to print in a matter of minutes, can be accommodated.
Plus, with a resource like DuraFast Label Company for blank labels, DeLargy’s Print Solutions can order unusual label sizes and shapes without having to reach a minimum order requirement first.
As one of the first customers in North America to take delivery of the Epson TM-C7500GE, Jimmy DeLargy and his company are better able to serve their customers with custom, full color label production on demand. Customers in Charlotte, North Carolina can be among the first to take advantage of such an amazing value-added service offering. If you’re in Charlotte, North Carolina and in need of labels for any occasion or product, stop by DeLargy Print Solutions for prompt delivery.
Want to offer a similar service to your own customers? Contact DuraFast Label Company for competitive rates on the Epson TM-C7500GE, and most importantly, incredible customer service.